How AWS Kendra
Transformed
Information Retrieval
for a Leading Global
Pharma Company

OVERVIEW

In an age where information is king, the ability to swiftly and accurately access the right data can be a game-changer for businesses. Imagine a scenario where a leading global pharmaceutical company sought to streamline its information retrieval process across multiple sources. The challenge was clear: to create a centralized search platform that could deliver accurate and relevant answers, akin to the seamless experience of a Google search. This is where UsefulBI stepped in to pave the way for transformation.

The Problem Statement: Navigating the Data Deluge

Our client, a frontrunner in the pharmaceutical industry, was grappling with a vast sea of data spread across diverse repositories, including SharePoint, S3, and various web addresses. With information scattered far and wide, employees were spending precious time searching for the right content, often sifting through a haystack of irrelevant data.

The client’s goal was ambitious: to harness the power of modern technology to build a centralized search platform that could deliver results quickly, accurately, and efficiently, ultimately increasing productivity and collaboration among its workforce.

The Solution Approach: A Symphony of Technology and Innovation

To tackle this formidable challenge, UsefulBI embarked on a journey that blended cutting-edge technology with innovative solutions. The core of our approach was the creation of a centralized data lake on AWS S3, powered by Python and Spark within Databricks. This data lake would house all the relevant documents, neatly organized with their metadata, transforming the information landscape into an organized treasure trove.

But the real magic came with the introduction of AWS Kendra, an AI-powered search service that would serve as the crown jewel of our solution. With Kendra’s capabilities, we were poised to create an intelligent search engine that would revolutionize information retrieval for our client.

Business Benefits Achieved: The Transformation Unveiled

The implementation of our solution bore fruit, and the results were nothing short of remarkable:

1. Enhanced Search Efficiency

Employees experienced a staggering 40% reduction in the time required to search for information. What once felt like navigating a labyrinth of data became as effortless as a few clicks, thanks to Kendra’s intelligent indexing and search capabilities.

2. Improved Accuracy

The accuracy of relevant answers to search queries saw a significant boost, with a remarkable 25% increase. No more wasted time on irrelevant results; Kendra ensured that users received precisely what they were looking for.

3. Centralized Search Platform

Productivity and collaboration witnessed a remarkable upswing, with a 30% improvement. The centralized search platform not only made information easily accessible but also fostered collaboration by allowing users to seamlessly access data from multiple sources through a unified interface.

Conclusion: A Paradigm Shift in Information Retrieval

UsefulBI’s partnership with the global pharmaceutical giant has ushered in a new era of information retrieval, transforming it from a time-consuming and error-prone process to a swift, accurate, and collaborative endeavour. The implementation of AWS Kendra as the cornerstone of our solution exemplifies the power of AI in solving complex business challenges.

As industries continue to grapple with the ever-increasing data deluge, the success story of our pharma client serves as a beacon of hope. It proves that with the right mix of technology, innovation, and vision, any organization can navigate the sea of data to reach the shores of efficiency, accuracy, and productivity.

Are you ready to embark on a similar journey of transformation? Contact UsefulBI today, and let’s explore how we can help you revolutionize your information retrieval process with AWS Kendra. The future of data access is here, and it’s more powerful than ever.

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